Copyright © 2012 Dave’s Furniture Removals cc  

Copyright © 2012 Dave’s Furniture Removals cc  

DAVE’S TRANSPORT: TERMS AND CONDITIONS

Our quotes are valid for 5 days and are excluding VAT of 15%

It is your obligation to ensure these terms and conditions have been read and understood as ALL work carried out by Dave’s Transport (called The Company) is subject to these terms and conditions.

By entering into this contract, the client declares that the goods to be removed are his/her own property, or alternatively that the person(s) who own or have an interest in them, have given him/her authority to enter into this contract, and are aware of these conditions.

CANCELLATION

In the event of cancellation of the provision of the services by the Client, the Client will be liable to and shall immediately on demand pay the following charges:

•  Less than 48 hours before the move date:  50% of the quoted fee
•  More than 48 hours but less than 5 days before the move date:  25% of the quoted fee
•  The Deposit paid by the Client will be set off against any sum due from the Client under this clause

POSTPONEMENT

Notification of postponement must be in writing by recorded delivery or electronic medium that can provide proof of time and date of receipt.The Client will be liable to and shall immediately on demand pay the following charges:

•  Less than 48 hours before the confirmed date:  20% of the quoted fee is forfeited
•  The Deposit paid by the Client will be set off against any sum due from the Client under this clause

PAYMENT

Unless otherwise agreed in writing, payment is required as follows:

• 50% deposit for local and long distance moves (EFT Electronic Funds Transfer or cash deposit with enough time to reflect (clear) in our account
• Balance in cash on the day of the move or by EFT within seven days of completion of the move.
• Direct deposit into The Company’s business account on the day of the move with proof of payment to be provided

Please provide proof of payment to The Company once made, either via email or SMS.

You may not withhold any part of the agreed price for any reason whatsoever, unless agreed to by The Company in writing. Interest may be added on overdue accounts after seven working days after completion of the move You will be handed over to our lawyers Clientèle Legal if the account is not settled in time.

DEPOSIT

50% deposit for local and long distance moves by EFT or CASH (add R50 for bank fees) is due by the Client immediately in order to secure the date of the move. In the event that the Client fails to pay the Deposit as stipulated above, The Company reserves the right to cancel provision of the Services, free of any liability.

ACCESSIBILITY                                                                                                                                                  

The accessibility of your premises is of utmost importance. Please asses the accessibility of your premises and indicate it clearly on the inventory list documents. This includes height (trees & branches as well), width and tonnage restrictions. Should you be a resident in an estate or complex, please consult your body corporate for help on accessibility.

•  If any uncertainty arises about access to your premises, please notify us prior to your move. Should the distance from our truck  to your front door exceed 25 meters there will be cost implications, calculated on the size of the load and the distance your goods  should be carried / shuttled. Please arrange for suitable parking for the removal truck.
•  Dave’s Transport enters a client’s premises and conduct work as set out in agreement with the client solely on  client's   liability.

OUR LIABILITY FOR LOSS AND DAMAGE

The Company is not liable for any loss, damage or failure to produce or deliver the goods if this is caused by any circumstances, listed below, outside of The Company’s reasonable control:

• Fire, natural disaster, industrial action, normal wear and tear
• Goods left in cupboards, drawers or appliances
• Electrical or mechanical damage to any appliance, instrument or equipment

• Jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins, or goods or collections of a similar kind, handbags and wallets, Credit cards, Phones, labtops, Hard drives or any personal items that are left in any place or piece of furniture

 

• Neither The Company nor its staff members will in any way be held responsible for damages of any kind NOT covered by relevant insurance.
• Uninsured goods are transported at the owner’s risk
• All owner packed cartons must be properly sealed with adhesive tape. The Company is not responsible for damages to overweight boxes or boxes not sealed properly on ALL sides. The quote includes a maximum of 50 of your own packed boxes. There after a charge of R10 per box is applicable. A Safe should not exceed 300 kg.
• The Client will arrange for proper protection of goods left in unoccupied or unattended premises, or where other people such as (but not limited to) tenants or workmen are, or will be present.
• Empty, properly defrost and clean refrigerators and deep freezers before the move 
• No alcoholic beverages are to be served/handed to our staff   



he Company will not accept liability for any misrepresentation of the truth by the Client as contained in these Terms and     Conditions.

     If moved by us we do not accept any liability for loss or damage of:

   (a) Loose and unpacked items

   (b) Goods packed in refuse bags

   (c) Unsealed owner packed boxes

   (d) Single wall owner packed boxes or boxes in a poor condition

   (e) Boxes exceeding 420mm x 420mm x 480mm in size

   (f) Flat screen TV’s, artefacts, paintings, pictures, mirrors, antiques, lamps or any other fragile, high value items not professionally boxed or crated by us. Wrapping alone is not adequate

   (g) Glass/marble/granite/sand stone or cement/concrete tops of furniture,

   (h) Moving of pot plants, water features and garden sculptures will be at your own risk

   (i) Valuable items: cell phones, computer tablets, laptops, money, trinkets, deeds, security stamps, share certificates, sculptures, paintings, cycads, firearms, or any similar items or collections

INSURANCE

• We strongly recommend that the Client takes out All Risk Insurance on his/her goods.

• The Stock in Transit insurance that we offer, applies to fire, hijack or any accidental damage incurred to the truck vehicle while in  

   transit, and not only the furniture on its own

 NB Any claim for damages must be submitted within 10 working days after the completion of the move by the client

• Damages not covered by Stock in transit include:

   Damages to property including walls, pipes, taps, gates, etc               

   Electrical/Electronic malfunctions, including computer hard drives, etc.

PACKING BY DAVE’S FURNITURE REMOVALS

We can do the packing for you by supplying new boxes and packing at R120 per box. Heavy duty Bed and couch plastic covers (120 micron) are available from R100-R120 each. It is ideal for wrapping furniture to protect against dirt, water and abrasion during storage or transit.  It is highly recommended that paintings, mirrors, glass tops, TV's, electronics and antique furniture are wrapped in Bubble wrap, Corrugated cardboard and/or Cushion kraft (cardboard with bubble wrap) to avoid damages. The extra cost is Bubble wrap - R18 per metre - Corrugated Cardboard R20 per metre and Cushion kraft - R30 per metre.  

WORK NOT INCLUDED IN THE QUOTE

• Where the quotation is given for a specific quantity of work, the inclusion of additional goods, extra work or oversized items not specified originally entitles the company to make additional charges on a pro rata basis

• Dismantling or assembling of unit or system furniture, fitments or fittings unless arranged and quoted beforehand

 

• Disconnection or re-connection of appliances, fixtures, fittings or equipment

• Work carried out on a Sunday or Public Holiday at your request can attract a higher fee.

• Collection or delivery of furniture and/or goods from/to above the ground and first floor of a property where there is no elevator or service elevator

• The approach, road or drive way to the property is unsuitable for removals vehicle and/or trailer to get to and load and/or unload within 25 metres of the entrance to the building or house.

GOODS NOT TO BE SUBMITTED FOR REMOVAL

The following items are specifically excluded from this contract unless otherwise agreed as below

.

• Jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins, or goods or collections of any similar kind.
• Prohibited or stolen goods, drugs, potentially dangerous, damaging or explosive items, including gas bottles, aerosols, paints, firearms and ammunition.

Member of the Furniture Removal Alliance

Created Jan 2009

Updated Jan 2019